From kitchen essentials to home appliances, Beddings, carpets, funiture and more—we have everything you need under one roof.

We source the best products at competitive prices, ensuring you get great value for your money.

We are available to process your orders and attend to your concerns any time and everytime.

Our friendly and knowledgeable team is always ready to assist you in finding the perfect items.

Frequently Asked Questions (FAQ)

1. What products do you sell at Grin Mart?

We specialize in affordable, high-quality household items including kitchenware, storage solutions, home cleaning tools, cookware, tableware, and more.

2. How do I place an order?

Simply browse our categories, add your preferred items to the cart, and proceed to checkout. Follow the prompts to enter your delivery details and choose your payment method.

3. What payment methods do you accept?

We accept M-Pesa (Till No. 5662794 – Lipa Na M-Pesa), debit/credit cards, and other secure mobile payment options available at checkout via our third-party partner Paystack

4. Is my payment information secure?

Yes. Our website uses SSL encryption to protect all transactions and personal data. Your security is our top priority.

5. Do you offer delivery across Kenya?

Yes, we deliver nationwide. Whether you’re in Nairobi, Kisumu, Mombasa, Eldoret, or any other town, we’ll get your order to you.

6. How long does delivery take?

• Within Nairobi: within 24hours of placing your order.

• Outside Nairobi: 1 to 3 working days, depending on your location.

7. Do you offer same-day delivery?

Yes, we offer same-day delivery within Nairobi for orders placed before 02:00 PM.

8. How much does delivery cost?

Delivery charges vary based on your location and order size. The exact amount will be displayed at checkout.

9. Can I return a product?

Yes. We accept returns within 3 days of delivery for unused items in their original packaging. Please refer to our Return Policy for full details.

10. What if I receive a damaged or wrong item?

Contact us immediately via WhatsApp or phone with your order number and photos. We’ll resolve the issue by replacing the item or offering a refund.

11. How can I track my order?

Once your order is dispatched, we’ll send you a tracking link or keep you updated via SMS or WhatsApp.

12. Do you offer wholesale pricing?

Yes, we offer bulk and wholesale deals. Contact us directly for more information on our wholesale terms.

13. Can I pay on delivery?

Currently, we only support prepayment through M-Pesa and secure online checkout to ensure faster order processing.

14. Do you have a physical store?

We operate primarily online. However, we have pick up points in Westlands at Westlands Market and Royal Palm Mall along Ronald Ngala Street in Nairobi. Contact us to schedule a collection.

15. How do I contact customer support?

You can reach us via:

• WhatsApp/Call: 0758 976 501

• Email: info@grinmart.co.ke

• Contact Form: Available on our Contact Us page.

Feel free to reach out to us for any questions or concerns.

Call/WhatsApp: +2547 58 976 501

Email: info@grinmart.co.ke